Software Maintenance Contract Template​

The document typically details the scope of maintenance services, including the extent of support, response times, and any associated costs. It serves to clearly define the responsibilities of the provider to maintain the software in working condition, as well as the obligations of the client regarding usage and fees.

Additionally, the Maintenance Agreement might include provisions for emergency support, regular software updates, and procedures for reporting and resolving issues. It outlines the duration of the maintenance period and any terms related to the termination or renewal of the agreement.